Return and Exchange Policy
At Saga And Co, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within the specified timeframes.
Returns:
- You have 3 days from the date of receiving your order to initiate a return.
- Items must be unused, in their original condition, and with all tags attached.
- To initiate a return, please contact us at Info@sageandcostore.com with your order number and details.
Exchanges:
- You have 7 days from the date of receiving your order to request an exchange.
- Items must be unused, in their original condition, and with all tags attached.
- To request an exchange, please contact us at Info@sageandcostore.com with your order number and details.
Our team will guide you through the return or exchange process, and once we receive the returned item(s) and verify their condition, we will process your refund or send out the exchanged items promptly.
Please note that shipping costs for returns and exchanges are the responsibility of the customer unless the item received is damaged or incorrect.
Feel free to contact our customer service team at +971 56 479 2225 for any assistance or clarification.